Given the choice, why don't more people shop at Forbidden Planet? Is it the stand-offish air, barely disguised superiority complex, the poor excuse at customer service?
My experience of FP is from London over ten years ago, when I tired of the special treatment and headed to Gosh Comics. From what I hear little has changed, Gosh is pretty much still awesome, FP has its issues.
There's a key to doing good stuff. From Gosh I shopped at Page 45 in Nottingham, then found OK Comics when I arrived in Leeds. Maybe just my understanding but there's a theme running through all three that has something to do with FP.
A good independent shop helps introduce customers to the wide variety of products. This doesn't just count for relatively specialist things like comic books, it helps across the board. Kitchen gadgets in bulk or someone show you how to use it? Crafting material that you need or cheapest product near the colour you wanted but can't get?
In this sense, I'm a Jet. When you're a Jet you'll spend a little time searching out the independents just in case they are the best shopping experience you've had in ages.
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